Terms and Conditions

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Service Obligation

1. Links Direct Web Design will use reasonable endeavours to ensure a prompt and continuing service as described in the specification (”the Service”) but will not be liable for any loss of data resulting from delays, non-deliveries, or service interruptions caused by circumstances beyond the direct control of Links Direct Web Design, or by errors or omissions of the Customer. Links Direct Web Design specifically excludes any condition of warranty as to the accuracy of third party information received through the Service.

2. Links Direct Web Design will not be held liable for indirect, economic or consequential loss whatsoever.

3. The liability of Links Direct Web Design in contract or in connection with the supply of the Service shall be limited in respect of any one event or a series of two or more connected events to the value of the domain name(s).

4. Breach of Terms and Conditions by customers shall lead to termination of Service with no entitlement to refund.

5. All fees paid are non-refundable and once registered, domain names cannot be changed in their name or extension without the costs due in the registration of a new name with the appropriate registry costs.

Contract of Service

1. The contract period shall be for the whole term of fees paid by the Customer until the expiry of the valid product services and hosting period supplied by Links Direct Web Design, usually six months from the date of ordering a product or work commencing and / or domain being registered unless otherwise agreed by Links Direct Web Design. 14 days notice of cancellation must be received in writing, prior to the renewal date of the product or package.

2. Links Direct Web Design may elect to suspend or terminate the Service immediately on any default of payment by the Customer.

3. From time to time parts of the Links Direct Web Design network may be taken off-line for repair or routine maintenance. Links Direct Web Design will endeavour to give as much notice as possible but will not be held liable for any unscheduled downfall in the Network due to extraneous conditions including but not limited to Act of God, inclement weather, act of telephone or Governmental organisations or power failure.

Renewal of Service

Renewal price of the product or package between you and Links Direct Web Design are priced at a set fee of £5.75 per month after the first six months which are free. This will include hosting, .co.uk domain management, email management and support. A discounted rate is available for payment of 12 months in advance being 12 months for the price of 10. The rate for this is £57.50 a year.

Renewal price of the membership membership sites that we update for you on a daily basis are priced at a set fee of £27.50 per month after the first six months which are free. This will include the updating, hosting, .co.uk domain management, email management and support. A discounted rate is available for payment 12 months in advance being 12 months for the price of 10. The rate for this is £275.00 a year.

Renewal fees are payable six months from the date of ordering a product with Links Direct Web Design, or work commencing and / or domain being registered, unless otherwise agreed by Links Direct Web Design.

Improper Use and Liabilities

1. The Customer shall acknowledge that he / she will only use the Service for lawful purposes. The Customer shall not use the Service to receive or transmit material which is in violation of any law or regulation, which is obscene, threatening, menacing, offensive, and defamatory, in breach of confidence, in breach of any intellectual property (including any trade mark or Copyright). This extends to violations due to any spamming and or bulk email activity for which Links Direct Web Design can and will follow up in the Courts of Law.

2. The Customer shall take reasonable precaution to prevent the reception and transmission of viruses to Links Direct Web Design and other web users and shall not attempt any intentional and malicious damage to the Links Direct Web Design Network or use the Service to affect other computers.

3. It is the Customer’s responsibility to keep all user names and passwords secure and not let third parties knowledge or access to them or to store them on any computer in plain text or in a format that is easily accessible.

4. The Customer will notify Links Direct Web Design immediately by telephone or e-mail in any event of a username or password becoming known to a third party.

5. The Customer hereby indemnifies Links Direct Web Design or its trading concerns against any action taken by a third party resulting from the Customer’s use of the Service.

6. The Customer shall notify Links Direct Web Design of any action taken against them by a third party and will not hold Links Direct Web Design liable for any resulting costs.

7. The Customer shall be responsible and liable for any costs to telephone companies by use of the Service from their point of connection.

8. The Customer acknowledges that Links Direct Web Design cannot exercise control over the content of information passed across the Internet and via the Service.

9. The Customer agrees to conform to the acceptable policies of connecting to other Networks or computers across the Internet.

Sub-lease / Re-Selling Restrictions

1. The Customer agrees not to re-assign, re-sell, sub-lease or transfer their account in any way, shape or form without the proper informing Links Direct Web Design by giving at least 14 days notice.

Service Agreement

1. The Customer has the right to withdraw from or cancel their Service Agreement with Links Direct Web Design within the first 72 hours of any new agreement in writing via email or recorded post only. Any domain transfers should be made in writing via email only and no refunds will be due for domain registrations.

2. Domain transfer requests – provided all details are correct and procedures followed by the customer – should be carried out by Links Direct Web Design within 24 hours of receiving the customer’s email assuming also all outstanding invoices / balances have been settled by the customer with Links Direct Web Design.

In the event of a customer wishing to transfer the domain name, services, products or IPS tag relating to their domain name to another Internet Service Provider (ISP), a transfer charge equal to the annual renewal charge will become payable.

Domain Name Agreement

1. Links Direct Web Design will register a domain on behalf of an individual and / or company on a per domain basis and the individual or company is granted exclusive use of this domain so long as all fees are paid and the balance of any accounts are kept up to date.

2. By registering a name you agree to keep Links Direct Web Design and its associated companies and its Directors fully and effectively indemnified at all times against action brought about by any person, persons or company against you in using the name. You will assume liability and costs for any such action and release Links Direct Web Design and its associated companies should any such situation arise.

3. Any registered domain can be used for any legal, decent and honest use on the Internet and must not breach any UK laws. The name cannot be used for any immoral or pornographic use. The registrant agrees to have read and accepted the terms and conditions of the appropriate domain registry before ordering a domain name for registration by Links Direct Web Design.

4. Links Direct Web Design shall not be liable for indirect, incidental or consequential damages, including loss of income, data, or information in any event by use of the Service.

5. Links Direct Web Design reserves the right not to register or assign any domain name for whatever reason.

6. Links Direct Web Design reserves the right to delete or suspend any domain name if payments have been defaulted upon and may at its discretion levy admin charges in re-establishing any domain or service thereof.

7. Links Direct Web Design reserves the right to vary the rate charged for domain name registrations and renewals and / or modify the services offered providing at least 28 days notice via its website of any cost or service changes.

8. Links Direct Web Design will endeavour to remind the Customer when a domain name that is not part of a hosting package is due for renewal but cannot accept any liability for not notifying the customer because the customer has closed their email account we have on file for them or for any other reason whatsoever.

FTP

This section will only apply if the customer wishes to use the free FTP service available to modify and upload their changes.

1. All Material which a Customer wishes to post on a Website will be in a condition which shall be "server-ready" and which requires no additional manipulation on the part of Links Direct Web Design. Links Direct Web Design shall be under no obligation to validate such Material for content, correctness, legality or usability.

2. Customer recognises that using Links Direct Web Design free FTP services requires a certain level of knowledge on the Customer's part in the use of Internet languages, protocols and software. The following examples are offered:

2.1 Web Publishing: requires a knowledge of HTML, properly locating and linking documents, FTPing Web contents, graphics, sound, text, image mapping etc.

2.2 CGI scripts: requires knowledge of the UNIX environment, Telnet, TAR and GUNZIP commands, Perl, CShell, permissions etc.

3. The customer warrants that it has the necessary knowledge referred to in Clause 2 above and acknowledges that it is not the responsibility of Links Direct Web Design to provide such knowledge or to provide customer support unless otherwise agreed in writing with Links Direct Web Design.

General Terms and Law

1. Links Direct Web Design reserves the right to do normal system housekeeping such as creating back-ups AND do not accept responsibility for ensuring a back up is done.

2. If Links Direct Web Design suspects Illegal Activity, we may notify the authorities and reserve the right to do anything on the system which our lawyers advises us to do in the protection of the system.

3. This Agreement is governed by the laws of the United Kingdom.

4. You acknowledge that no joint venture, partnership, employment, or agency relationship exists between you and Links Direct Web Design as a result of your use of Links Direct Web Design. You agree not to hold yourself out as a representative, agent or employee of Links Direct Web Design. You agree that Links Direct Web Design will not be liable by reason of any representation, act or omission to act by you.

5. Each respective Registry (i.e. Nominet, InterNic etc) will notify the legal registrant of the disputed domain(s) of their position and liaise with all parties in dispute as determined by their respective terms and conditions of service provision. Links Direct Web Design cannot enter into any direct involvement with the resolution of any dispute other than inform and relay to its client any information supplied by the appropriate Registry as we have no ultimate control over of any domain assigned by any Registry.

Website Terms

On every website Links Direct Web Design creates, there will be branding and / or a link back to http://www.ld-webdesign.co.uk placed in the footer of the website unless otherwise agreed to between you and Links Direct Web Design. You must not remove Links Direct Web Design branding and / or a link back to http://www.ld-webdesign.co.uk from your website unless agreed with by Links Direct Web Design.

Design Terms and Conditions

1. The initial design consists of the basic layout, colour and any photographs supplied by us. The initial design will be available for the customer to view on the internet for approval and consideration. Once an initial design has been chosen as the preferred design, the customer can only specify revisions / variations in terms of font or text or any additional photographs they will supply themselves. Links Direct Web Design reserves the right to limit the scope of each revision to this initial design as to what Links Direct Web Design feel is reasonable. If any further revisions or changes are requested after approval of the basic design, an additional fee may be charged.

2. Once the customer has approved the initial design, they can approve any of the further design or design revisions to the text etc.

3. Once the total design has been approved, if any further revisions or changes are requested, an additional fee will be charged.

4. Links Direct Web Design will keep a copy of the finished artwork on file and at any time the customer can request that a copy of finished artwork is supplied to them

Design Copyright

1. Once the full design has been finalised, the customer will gain full copyright of the final design. However, Links Direct Web Design will retain copyright on all rejected and provisional designs.

2. Links Direct Web Design also retains the right to use the final design and / or rejected and provisional designs in an online portfolio showcase.

Refunds

Refunds are at the discretion of the Links Direct Web Design.